Covid-19: Branded chains shape Spanish guidelines
The team at ‘Marcas’ participated in the technical committee that drafted the guide, providing input on the best way to protect the health of both staff and customers. The draft was later reviewed with trade unions, regional authorities and the ministry of industry, commerce and tourism, who eventually endorsed the guidelines.
The result is a detailed document, that puts the emphasis on prevention, risk management and staff training. Collaboration between staff and management is seen as a key principle in the creation and implementation of these measures.